PCHS began in July 1990 as a community development project. It is now a not-for profit, charitable, accredited and a Health Service Provider organization.
Mission, Vision, Objectives, Activities, and Values
Mission: To improve the quality of individuals, families and communities.
Vision: Empowered diverse communities.
PCHS General Objectives are:
- Address domestic violence
- Develop programs to address the needs of children, youth and families
- Develop programs to cater to the needs of people with mental health problems
- Develop programs to address the needs of people with addictions
- Develop programs to serve seniors
- Support newcomers by providing settlement services
- Education and awareness
- Counselling clients in one to one, case management and group format
- Community development and capacity building
- Newcomers’ settlement services
- Arts, research and innovation in service delivery
- Social entrepreneurship
- Respect for Diversity
- Service Excellence>
To provide health, settlement an social services to improve the quality of life of individuals, families and diverse communities.
PCHS is governed by the Board of Directors (BOD) elected at the Annual General Meeting. There is a provision for between seven to nine BODs and at present, there are nine elected BODs. The board manages its responsibilities through existing committees and the committees are: Governance Committee, Quality Improvement Committee, Fundraising Committee, Audit Committee, and Anti-discrimination and Diversity Committee.
The Management Team consists of the Chief Executive Officer (CEO), Chief Operating Officer (COO), Director of Settlement Services, Manager of Operations, HR Manager, Finance Manager, and Manager, Quality and Accountability Systems.
Currently programs are supervised by two supervisors and the Director of Settlement Services. The Director of Settlement Services supervises the Settlement Program. One supervisor is assigned to the Geriatrics, Mental Health, and Better Families programs. One supervisor is assigned to the Addictions and Opioids Addictions Programs
Mental Health Program:
The South Asian Mental Health Program provides assistance and support to clients who are dealing with problems associated with some form of a mental illness. Our program uses a holistic approach by providing supportive counselling services to individuals and family members.
Addictions and Opioids Program:
The South Asian Addictions Program (SAAP) provides assistance and support to those individuals and their family members who are struggling with substance abuse issues. SAAP strives to improve the quality of life by supporting clients and their families through a guided journey to recovery from substance use/abuse in a holistic and culturally appropriate manner. In collaboration with the CW LHIN’s Narcotic Strategy, PCHS has developed the South Asian Opioids Addiction Program. This program caters to the needs of 16 years + South Asian clients with an addiction to opioids.
The Geriatric Program at PCHS strives to empower seniors to improve their quality of life in spite of their existing conditions by providing education and support, linkages to community resources and health education, which promotes healthy aging, physical independence and wellbeing.
The Settlement Services Program at PCHS helps newcomers integrate into Canadian society, Settlement Services are available for newcomers/permanent residents (PR), citizens, live-in caregivers and conventional/refugee claimants to Canada (proof required). Services are provided in English, Punjabi, Hindi, Arabic and Urdu.
Child, Youth and Family Services:
This program provides support to youth and their families in the areas of mental health, cultural conflict, domestic violence, and substance abuse. The program provides 1 – 2 hour sessions to individuals in a group format, individualized assessment and planning, service co-ordination, supportive counselling, monitoring and evaluation of services provided to recipients, systems advocacy/resource co-ordination and outreach in the community.